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Report: #1370646

Complaint Review: Ticketsnow - Internet

  • Submitted:
  • Updated:
  • Reported By: Bill — Denville New Jersey United States
  • Author Confirmed What's this?
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  • Ticketsnow Internet USA

Ticketsnow Ticketsnowticketmaster Bait and Switch Rip Off Failure to inform Internet

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This is a case of simple bait and switch and out and out fraud. 

I logged on to Ticket Master (I am an online account member) to purchase tickets to the Julianne and Derk Hough Move concert.  I selected seats in the $200.00 range to insure a great experience.  When I went to check out I was diverted without my knowledge to Ticketmasters ticket resale company TICKETSNOWTICETMASTER.  I had no idea I was on a ticket exchange / resale web site.  When I completed the transaction and received confirmation, I downloaded my tickets and printed them.  WOW!!! What a shock.  I thought I had  been hacked.  The ticket information (see enclosed) was in the name of Ashley Conteras Address 1006 Wellstone Circle Apes NC 27502.  I immediately called the number and told them there was a mistake and my name was not on my tickets.

It was then I was notified that this was a ticket resale web site and the information on the ticket is irrelevant and that those tickets were now mine.  When I say the seat price of $79.99 I was enraged.  I told them to immediately credit my VISA and she said we will not do that.  It is not our policy to do that.  I told them over the phone I would dispute the charge with VISA. The person on the phone was rude and I basically hung up on her and started the dispute.

NO ONE has the right to bait and switch me away from Ticketmaster (even Ticketmaster themselves) and charge $200.00 plus ($508.95 divide by 2 tickets is @  $254.47 ) for a $79.00 ticket.

No one would pay $254.00 for a $79.00 ticket.  When I purchase a ticket I want it in my name and I want the full value to go to the best seat in the theatre.

This company has unbelievable nerve and tactics to rip people off.

 

Shame on this company.

This report was posted on Ripoff Report on 05/01/2017 12:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketsnow/internet/ticketsnow-ticketsnowticketmaster-bait-and-switch-rip-off-failure-to-inform-internet-1370646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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