Complaint Review: Tidewater Workshop - Galloway New Jersey
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- Author Confirmed
- Tidewater Workshop 1 North New York Road, Suite 15 Galloway, New Jersey United States of America
- Phone:
- Web:
- Category: Outdoor Furniture & Equipment
Tidewater Workshop The Invisible Garden Bench! Galloway, New Jersey
*REBUTTAL Owner of company: Issue was resolved years ago
*Author of original report: The Invisible Garden Bench---continued
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Invisible because it never arrived! And money was never refunded. Bottom line here in advance is be VERY, VERY CAREFUL when dealing with this company.
We ordered a bench in February of 2011. Supposed to arrive in 6-8 weeks. In fact, it didn't arrive by August. We called. They promised "rush"delivery. Did not arrive. We asked for a refund. No refund. We called again. Refund in "in process" they say. No refund. We write CEO as instructed on their website. No response. No bench. No refund.
There is a reason why their website is plastered with excuses for bad reviews from the BBB and elsewhere. It's because THEY ARE A RIPOFF OPERATION. Do NOT believe anything customer service rep says. Do NOT believe that the so-called CEO will be of help.
This report was posted on Ripoff Report on 04/15/2012 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tidewater-workshop/galloway-new-jersey-08205/tidewater-workshop-the-invisible-garden-bench-galloway-new-jersey-869017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Issue was resolved years ago
AUTHOR: Tidewater Workshop - ()
SUBMITTED: Thursday, March 27, 2014
Jennifer O.'s issue was resolved years ago.
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#1 Author of original report
The Invisible Garden Bench---continued
AUTHOR: pcologist - (United States of America)
SUBMITTED: Thursday, May 03, 2012
Through an absolute miracle of coincidence, we received a credit for the bench within a few days after posting our report. However, we haven't changed our opinion about this company.
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