Complaint Review: Tiger Direct - OnRebate - Raleigh, North Carolina
- Tiger Direct - OnRebate 3131-101 Capital Blvd. Raleigh,, North Carolina U.S.A.
- Phone: 919-790-6100
- Web:
- Category: Corrupt Companies
Tiger Direct - OnRebate ripoff, rebate for computer purchase, security purchase, and extended warranty purchase Raleigh, North Carolina
*UPDATE Employee: Help with your rebate
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I was ripped off, basically the same ways that I've read lots of other people, were. They misinformed me about the procedure to recieve my rebate upon purchase. I was told that I was already registered for the rebate at purchase, and I would recieve it in the mail within 30 days.
When the 30 days came, with no rebate, I tried contacting them to find out where my money was, someone else told me that I was supposed to apply, and directed me to the site to register for the rebate. When I tried to register, they told me I was too late to register, then upon calling back, they directed me to OnRebate.com,and I was unable to get help there.
I sent out and E-mail to Tiger Direct requesting help, they sent me these numbers, 1-800-318-7961, and 1-877-694-8509, they told me I was S.O.L.!! They said I needed to show them a rebate form, (that I was unable to get!) or to Go back to the store, who already told me they were not going to help me, (note the store is 2 hours from my home).
Tina
Saint Pauls, North Carolina
U.S.A.
This report was posted on Ripoff Report on 09/01/2006 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-onrebate/raleigh-north-carolina-27604/tiger-direct-onrebate-ripoff-rebate-for-computer-purchase-security-purchase-and-exten-209058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Help with your rebate
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Tuesday, October 16, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
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