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Report: #306324

Complaint Review: Toyota Motor Credit Corporation - Owing Mills Maryland

  • Submitted:
  • Updated:
  • Reported By: New Haven Connecticut
  • Author Confirmed What's this?
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  • Toyota Motor Credit Corporation P.O. Box 22202 Owing Mills, Maryland U.S.A.

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My Scion TC 2006 was repoed 1/7/08. No notice was sent.

On 1/10/08 Toyota Motor Credit Corporation sent a letter entitled "Notice of Our Plan to Sell Property" by certified mail to the co-buyer and my self. On the contract there was an option to redeem the car.

The co-buyer and the I agreed to the terms to redeem the car for the amount set forth on the contract, amount totaling $7,287.83 including finance charges and the retaking fees, in plain black and white.

To confrim this we both called TMCC(Toyota Motor Credit Coporation) agreeing to redeem the vehicle and the steps needed to take. They confirm the amount of $7,287.83 was due to redeem the car and storage fees were sepearate, to be paid when picking up the vehicle. In total the cobuyer and myself talked with 7 employee in the reinstatemnt department. 5 of which confrimed the amount owed to redeem.

On 1/28/08 before deadline we sent the $7,287.83 to TMCC, via Western Union Quick Collect and they received it. The cobuyer spoke to 2 employees at TMCC before sending the money to get the correct codes to send it by Western Union.

After sending the money the cobuyer called to give TMCC the control number and the address to go and pick the car up. They kept her on hold for appr. 30 min.
Once returing they said they would not release car due to an mistake on the letter sent to us on the amount due to redeem car. The total $7,287.83 was now substainally more.

The co-buyer demanded to speak with management. Employee Gabriel told her "NO" that you can not speak with managment and that she should have known it was more than that to redeem the car.. He was nasty and rude and gave her no respect at all and hung up in her face. She tried to call back and he blocked her number.

TMCC now have the money and the car. We have spoke with a few Attorneys and they all agree that TMCC clearly violated the Federal and State of Connecticut Unfair Trade Practices Acts and Breach of Contract.

This was totally wrong and goes against everything TOYOTA promises and promotes. If they did this to me they have done it to many others, the Owner of this company need to know the type of people they have working for them. They have yet to contact me or the cobuyer, It has now been over a week and I am car less and moneyless . I have all the supporting evidence that this happened. PLEASE HELP ME .. Someone

T17_06
New Haven, Connecticut
U.S.A.

This report was posted on Ripoff Report on 02/05/2008 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/toyota-motor-credit-corporation/owing-mills-maryland-21117-1397/toyota-motor-credit-corporation-breach-of-contract-and-violating-connecticut-unfair-trade-306324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#5 Consumer Comment

So you are the one

AUTHOR: John - (U.S.A.)

POSTED: Thursday, February 07, 2008

who actually breached the contract by being 2 months behind?

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#4 Author of original report

update

AUTHOR: T17_06 - (U.S.A.)

POSTED: Thursday, February 07, 2008

I came up with the money fast because i wanted to get the car back, They gave me that option. I told TMCC before they repoed it that i would have the money to pay all three of those payments on a certian date...

THe point in this case is. After i sent them the money the were suppose to release the car they didnt and didnt send the money back. Thats the major issue here. Not how i came up with the money. This is clearly a UNFAIR TRADE PRACTICE....

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#3 Consumer Comment

I am confused......

AUTHOR: Thomas - (U.S.A.)

POSTED: Wednesday, February 06, 2008

If you were two months behind on your payments, AND you could make $7287.83 available to PAY OFF the CONTRACT..... why didn't you simply avoid being two months behind on your payments in the first place ??? Maybe even just pay off the car before repo....

This kind of financial practice is way beyond my understanding.

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#2 Author of original report

UPDATE

AUTHOR: T17_06 - (U.S.A.)

POSTED: Wednesday, February 06, 2008

I was two months behind on my payments. $7287.83 is the total to REDEEM the car. PAY IT OFF. Not Reinstate the contract.

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#1 Consumer Comment

You were probably lied to on purpose

AUTHOR: Dave - (U.S.A.)

POSTED: Tuesday, February 05, 2008

Since you had to come up with $7300+, I can safely assume you were SERIOUSLY late, like what, over a year behind? Or was that the amount that would pay off the loan? You didn't say.

However, assuming you were about a year behind on your note, they probably knew that once the car went to auction, they would never be able to recoup the difference of what the car sold for, and what the loan amount was. So, they had you send in the money to cover their losses, and lied to you about what is was for. It may not be ethical, but neither were you when you drove their car for free, right?

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