Complaint Review: Toyota of El Cajon - El Cajon California
- Toyota of El Cajon 965 Arnele Ave. El Cajon, California United States of America
- Phone: 619-270-3000
- Web: toyotaofelcajon.com
- Category: Car Financing
Toyota of El Cajon Deceitful Payment Packing Practices El Cajon, California
*Consumer Comment: "SLUDGE POEM 2"...
*UPDATE Employee: Please contact Guest Relations Manager at Toyota of El Cajon
*Consumer Comment: "SLUDGE POEM 3"....
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Buyer Beware. This dealership is known to "pack payments". This means that they will give you an inflated monthly payment during negotiations so that the person typing your paperwork can use that "extra monthly amount" to include a warranty and other aftermarket items while only increasing your vehicle monthly payment by a few dollars (or sometimes even lowering it). A way around this deceitful practice is to ask for your installment contract to be printed as soon as you go into the finance office (that's what I do) so you can see all the numbers right in front of you before you sign anything. Make sure you check the interest rate, payment and number of payments and also to see if anything was added into the product lines. I do know that if these deceitful practices continue, the DMV may investigate this dealership's practices. But until then, be a smart shopper and ask for your retail contract up front.
This report was posted on Ripoff Report on 11/01/2010 09:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/toyota-of-el-cajon/el-cajon-california-92020/toyota-of-el-cajon-deceitful-payment-packing-practices-el-cajon-california-657511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
"SLUDGE POEM 2"...
AUTHOR: Karl - (USA)
SUBMITTED: Wednesday, November 03, 2010
is available at this site.

#2 UPDATE Employee
Please contact Guest Relations Manager at Toyota of El Cajon
AUTHOR: Michelle - (U.S.A.)
SUBMITTED: Tuesday, November 02, 2010
Hello,
My name is Michelle Candelaria and I am the Guest Relations Manager for Toyota of El Cajon. I have been a long term employee going on 7 years. This is a family owned business ran by good people. Not to mention 2 time winner of the Better Business Bureau Torch Award for Business Ethics. I am not aware of any type of complaint or customer concern of this sort. I would love the opportunity to discuss this matter at your earliest convenience. Please contact me at (619) 270-3195. I would like to have any facts that you may have to address this concern.
Sincerely,
Michelle Candelaria
mcandelaria@toyotaofelcajon.com

#1 Consumer Comment
"SLUDGE POEM 3"....
AUTHOR: Karl - (USA)
SUBMITTED: Tuesday, November 02, 2010
is available at Ripoff Report #406383 in the consumer comments section.


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