Complaint Review: Tracfone - All cities All states
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- Author Confirmed
- Tracfone All cities, All states United States
- Phone:
- Web: Tracfone.com
- Category: phone service
Tracfone Tracfone does not provide quick service. It took an hour after 25 hours to activate and transfer my number from one tracfone to another tracfone. And while i waited on hold for over an hour they refused to give me the prepaid minutes back. All cities All states Nationwide
*REBUTTAL Owner of company: Tracfone - All cities All states
*Consumer Comment: The Facts Of Life
Show customers why they should trust your business over your competitors...
*Tracfone does not provide quick service. It took an hour after 25 hours to activate and transfer my number from one tracfone to another tracfone. And while i waited on hold for over an hour they refused to give me the prepaid minutes back.*
Dont use tracfone.
This report was posted on Ripoff Report on 07/15/2018 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/all-cities-all-states/tracfone-tracfone-does-not-provide-quick-service-it-took-an-hour-after-25-hours-to-activa-1451848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Tracfone - All cities All states
AUTHOR: Tracfone - (United States)
SUBMITTED: Monday, September 17, 2018
Hi Ron.
I'm Larry from TracFone Wireless. We are sorry to hear that you are displeased with the product and service. We understand that your your previous experience was unpleasant, and we wish to make it right for you. To better assist you in resolving your issue, Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Larry
TracFone Wireless
#1 Consumer Comment
The Facts Of Life
AUTHOR: Perry Mason - (United States)
SUBMITTED: Sunday, July 15, 2018
What you have discovered is what many of us have known for years. The Trac-Fone/Net-10 companies have absolutely ZERO concern for the customer! They have the WORST customer service of ANY company on the planet! If you are interested in pre-paid service, many of the majors now do this. Their ZERO concern for the customer has gone on for years and years.
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