Report: #1178259

Complaint Review: Tracfone - Nationwide

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Submitted: Sun, September 21, 2014
Updated: Sun, September 21, 2014
Reported By: BOB — Knoxville Tennessee

Author Confirmed

Why?

Tracfone Nationwide USA

Phone:
Web: Tracfone.com
Category: Telephone Companies

Tracfone Straightalk New phone died - would not reactivate original phone Knoxville Walmart Nationwide

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Newest cell phone I bought from them died (my fault) - Took old phone to be reactivated and they said no do unless I also brought dead phone in. Dead phone already in trash and gone (happened over weekend) so I couldn't bring it in. Never asked for ID etc, (I'm almost 70) just flat refused to help. So 2 or 3 days now have been without telephone. Can't afford to buy new one (that they would activate) so now I can't call police/fire /ambulance etc.

With all phone service competition, promo's etc. an unwillingness to help me unless I buy a new phone sure smells of 'RIP OFF' to me

This report was posted on Ripoff Report on 09/21/2014 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/nationwide/tracfone-straightalk-new-phone-died-would-not-reactivate-original-phone-knoxville-walma-1178259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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