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Report: #1289146

Complaint Review: TradeKing - Internet

  • Submitted:
  • Updated:
  • Reported By: Vlad — NMB Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • TradeKing Internet USA

TradeKing I have ordered same day wire to withdraw funds which were cleared and available to withdraw. & days passed - TradeKing still keeps my money 11605 N Community House Rd Third Floor Charlotte, Internet

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I start using TradeKing a month ago. All went good, I switched from OptionsHouse and liked how fast the funds become available for trade and premarket orders. I traded and won some $$.

 

All was good until I ordered  a wire to withdraw money to my BoA account.

 

TRADEKING WON'T RELEASE THE FUNDS!!

 

For 5 days already I call and email the customer service. 

Got responses like:

 ' we have to investigate your request - the amount is too big"  ( its 100K)

" unfortunately you request was after 2 PM - we can't send you money now"

"cashier team will give you a call tomorrow"  NOBODY CALLED

or they respond with the instructions HOW TO DEPOSIT FUNDS when clearly asked for the status of the withdraw wire.

 

Obviously Tradeking has a problem parting with clients money.

 

Never had this problem with any other online broker I used.

I bet they will charge me fee for same day wire.

This report was posted on Ripoff Report on 02/22/2016 08:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tradeking/internet/tradeking-i-have-ordered-same-day-wire-to-withdraw-funds-which-were-cleared-and-available-1289146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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