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Report: #945747

Complaint Review: tradeking - Internet

  • Submitted:
  • Updated:
  • Reported By: tired of being run around — Laguna niguel California United States of America
  • tradeking Internet United States of America

tradeking My account was open, my account was closed, send this info and will re-open, sent info, NOTHING Internet

*Author of original report: I might be wrong

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I filled out all of the paper work tradeking requested.A few hour's later I recd. an email stating my account was open and cogradulations Bailey Wagner. I went to the bank to wire $$ and it would not go through? That was last Friday on 9-21-12. Today I recd. an email saying: Since you have not sent the info we needed you are SOL.

The reason they denied me was because I did not use their web site accountverification@tradeking .com. Now, The reason I did not use accountverification@tradeking.com and attach the info needed is because this web site does not exist as far as I could see.

I spent an hour trying to find this website, nothing. I faxed the info three time's on 9-23-12 and checked my fax machine, all three went through. I emailed this info as an attachment  to their email denying me two times today and have been put on ignore so far.

Now, everything I have stated is my opinion and only my opinion. When a company treats it's customers in this fashion I would say there's a fox in the chicken coop's and to use caution when dealing with them.

This report was posted on Ripoff Report on 09/24/2012 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tradeking/internet/tradeking-my-account-was-open-my-account-was-closed-send-this-info-and-will-re-open-se-945747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

I might be wrong

AUTHOR: tired of being run around - (United States of America)

POSTED: Monday, September 24, 2012
I emailed LIVE CHAT and was hooked up with a gentlemen named neal who is looking into it for me. He said he would email me shortly. Let's see what happens here !
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