Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #797541

Complaint Review: TripRes.com - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Leo — Fullerton California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • TripRes.com Las Vegas, Nevada United States of America

TripRes.com Corrupt and unethical business practices! Las Vegas, Nevada

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I booked a hotel reservation on tripres.com and 2 days later I realized I couldn't use that reservation and needed to cancel. They told me they would charge $50 per person to cancel. Which meant a $100 cancellation for a $150 room reservation. This is ridiculous since my reservation is 2 months away!!! They stated it is because they get charged fees from the hotel for cancelling. I was in the hotel business and know for a fact that they do not charge fees for cancelling when it is 7 days or more away from the check in date. So for the supervisor to tell me that a $100 cancellation fee is required to cover cancellation costs is absolute corruption.

He stated that the terms and conditions state this, but when have you ever scene a booking site like Hotels.com, expedia, travelocity, etc. state "Outside of 7 days from the arrival date, a $50.00 cancellation fee per person will be applied on all itineraries".

Outside of 7 days???!??!?! Every website I have ever seen always says within 7 days. Plus couldn't I interpret "Outside" to mean "Except for reservations over 7 days, a $50 cancellation fee....."

This website needs to be shut down because this is completely wrong and unethical!!!

This report was posted on Ripoff Report on 11/13/2011 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/triprescom/las-vegas-nevada-/triprescom-corrupt-and-unethical-business-practices-las-vegas-nevada-797541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now