Tristar Products Inc Flex-able Hose Flex-able Hose Customer Service telephone is NOT IN SERVICE! Now what do I do?? Internet

I originally placed my order with Flex-able Hose on 12/18/2012.  This WAS supposed to be a Christmas gift for my wife.  I had received a notice from them, telling me they have had an overwhelming response to their product and to be patient.  After 6 weeks more of waiting, I contacted them via their Customer Service phone number at (937) 287-5160.  The CS Rep told me that my order was "in the que" and scheduled to be shipped on the 16Th of January.  I never recieved either the product OR any other form of communication from them regarding my order.  I tried calling their CS phone again and now, I get a message from the telephone company that their number is no longer in service! WTF!  So now I sit here, not knowing what to expect, fully knowing that this company HAS MY CREDIT CARD INFORMATION.....this is NOT a good feeling, trust me. 

So where do I go from here?  Good question.  I guess only "The Shadow" knows.