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Report: #739313

Complaint Review: Tristar Products Inc. - Wallingford Connecticut

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  • Reported By: John — Austin Texas U.S.A.
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  • Tristar Products Inc. 500 Repent Road . Wallingford, Connecticut United States of America

Tristar Products Inc. Geni Bra inc. Overcharged for Sh/han. Product DID not live up to one half their claims Wallingford, Connecticut

*Consumer Comment: 6 weeks to credit the visa?

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I saw the product on tv. and called them up. It was called the Geni Bra, the Bra every woman wants. So I bought three for 59.95. They gave me three more as a bonus. So I had six comming. Well first of all I told the lady I needed them by May 24th, my wifes birthday. No problem I was assured. When they didn't arrive on the 23rd I called them and was told they were backordered and it would ne 4 to 6 weeks before I got them. I also was concerned over the High Handling and shipping cost, almost one half of the bra cost over 25.95. That was the standered charge she told me. I was in a hurry to get the bra's for my wifes birthday so I did not say anything else.
The bras arrived two and a half weeks after my wifes birthday. They did not fit or do any of the things claimed on the tv add. Lift, seperate, comfortable etc. They pinched, rolled up and were to small. They did not lift, seperate, and were uncomfortable.
So I called them and got a return auth # but I would not get any of the 25.95 shipping cost returned to me and it would be six weeks before they credited my visa back. Look guys this package weighs less than 9 ounces, is nothing but a flimsey plastic envelope and in no way costs 25.95 to mail. In fact they offered to send me the 25.95 if I would keep the bras. They don't fit, their're no good to my wife. These people are crooks that's all.

This report was posted on Ripoff Report on 06/10/2011 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tristar-products-inc/wallingford-connecticut-06495/tristar-products-inc-geni-bra-inc-overcharged-for-shhan-product-did-not-live-up-to-one-739313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

6 weeks to credit the visa?

AUTHOR: mr rik - (USA)

POSTED: Friday, June 10, 2011

I would go ahead and talk to visa, sounds like they're giving you the runaround.

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