Complaint Review: Tristar Products - Gainesville Internet
- Tristar Products 500 Broad Street, Meridian, CT 06450 Internet United States of America
- Phone:
- Web: www.myhealthmaster.com
- Category: Appliances
Tristar Products MyHealthMaster 2 years of defective products, including replacement, Compay agreed to refund, but will not actually cut a check or credit to my Visa. Gainesville, Internet
*Author of original report: Healthmaster Blender and Tristar/Telebrands
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I'm familiar with only one product from this company. The "Montel Williams Healthmaster Blender".
aka POS Chinese Made dangerous product meant to kill Americans.
The blender I purchased for nearly $300 that was supposed to be wonderful, works for about 3 days out of the box, then leaks oil all over the top of the motor and even into the pitcher contaminating the food.
I was among the first to buy one of these thinking it was well made with a lifetime motor warranty. After over a year to convince them to send me a replacement, I finally received another after making numerous calls, threats, etc. It finally arrived, worked perfectly.....for three days. Now another year later I convinced them of a return and they agreed to a refund. Now in my 2nd month after getting the so called "Refund Approval" with them getting my new address wrong twice this month, I inquired if they received my new Credit Card number in the system for a credit. Nope, they refuse to change it from two years ago, even though I don't have that card anymore, and the bank that issued it was seized by the FDIC and no longer exists.
Today was the first time it rang in India. And again I was reminded why I hate @#$%ing East Indians, all of them, no exception, especially on the telephone trying to get any proper assistance.
So now along with hundreds of thousands of complaints to the BBB, I'll be lucky if I see anything of a refund, and now without my blender as a counter decoration.
If I ever meet Montel Williams, I'll slap the @#$% out of him for conning Americans into buying this junk he claimed was so @#$#ing wonderful.
Maybe it's time for a Class Action lawsuit and sue this company out of business, including that lying Montel Williams, and hope to recover some of the money we have been cheated out of over the last few years.
This report was posted on Ripoff Report on 07/26/2011 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tristar-products/internet/tristar-products-myhealthmaster-2-years-of-defective-products-including-replacement-comp-756596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Healthmaster Blender and Tristar/Telebrands
AUTHOR: MisterDee - (USA)
SUBMITTED: Friday, March 30, 2012
Here it is at the end of March 2012, still no refund for the third defective Healthmaster blender after returning the product. Tristar products in NJ refused the refund even to the old bank and MC account. The BBB failed to resolve the issue with them or others despite numerous complaints.
I opted to accept the $279 loss, plus shipping due to additional costs to sue them in small court, travel fees, and collection attorney costs that I may not be able to fully recover.
My suggestion is: Don't buy anything from this company, and slap the $h1t out of Montel for conning us into buying this Chinese made junk that is defective, inferior, and dangerous.
For the record, My name is well known and not aynomous when I complained to the company directly and the BBB online. They have my full contact information, but both continue to fail to do the right thing on a defective product.
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