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Report: #1274157

Complaint Review: Truthfinder.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Ellen — Indianapolis Indiana USA
  • Author Not Confirmed What's this?
  • Why?
  • Truthfinder.com Internet USA

Truthfinder.com WORST RIPOFF COMPANY EVER San Diego CALIFORNIA

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I saw an ad for Truthfinders.com on Facebook and thought I would give it a try, since I do a lot of genealogical research. I signed up and the first thing I did was submit my own name for investigation. The results that came back were nowhere near anything pertaining to myself. Everything about the information was inaccurate.

I knew at that point that I could not use this service so I phoned the customer service number. The young man I spoke to heard my story and immediately offered to cancel my account and give me a refund.

The refund did not show up in my bank account. So I called again. This time I spoke to a young lady. She said my account was already cancelled and there was a "limit" to what she could do about a refund. She had her supervisor listen to a tape of my conversation with the young man. 

She claimed there was no mention of giving me a refund. I know what I heard. They promised to give me a "partial" refund. Not good enough.

I believe this service is a complete ripoff and I would like to see them out of business.

This report was posted on Ripoff Report on 12/14/2015 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/truthfindercom/internet/truthfindercom-worst-ripoff-company-ever-san-diego-california-1274157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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