Complaint Review: TSYS - Omaha Nebraska
- TSYS 1601 Dodge Street Omaha, Nebraska USA
- Phone: 1.800.228.2443
- Web: http://tsysmerchantsolutions.com/
- Category: Credit Card Processing (ACH) Companies
TSYS, affiliate of CERTEGY, TSYS/CERTEGY unfair practice Omaha Nebraska
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TSYS recommends and does business with the check processing service, CERTEGY.
CERTEGY does not stand behind their employee's verbal approvals.
After receiving a verbal approval from a CERTEGY rep., weeks later, the transaction was declined.
Months later, after jumping through hoops, going back and forth between supervisors, providing ADDITIONAL info, (yes after receiving a verbal CERTEGY approval,) the transaction was again declined.
Recently we received a letter stating CERTEGY had not received the requested materials, and they were closing the case in 15 days. What else do they want??
I guess everyone can see where this is going..
We have contacted TSYS concerning CERTEGY, still no resolve.
CERTEGY, your employee APPROVED the transaction, PAY UP!
This report was posted on Ripoff Report on 12/09/2015 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tsys/omaha-nebraska-68102/tsys-affiliate-of-certegy-tsyscertegy-unfair-practice-omaha-nebraska-1273153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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