tupperware Told me false information over the phone and then will not correct their wrong orlando Florida

In Oct when I signed up to be a consultant of Tupperware, I was told wrong information from the beginning by customer service. Instead of a certain department not doing their job correctly, I was told I would not be receiving the product which I signed up to receive. The recorded phone messages, that I made to Tupperware, were not listened to from this department, they did not send me an e-mail after they made a decision. These phone calls would confirm that I am correct. Upper management is going to stick with what that department says. Even though I have waited 6 months for a resolution, wronged in different ways - Tupperware will not honor their values.