Ultimate Warranty Ultimate Warranty Does Not Answer Phones, Does Not Respond To Emails Rocky Ridge Ohio

went digging and found more info on them

There needs to be further investigation into this company and their management team. From what I have heard from a dealership is Capital Assurance RRG is actually owned by UWC and that it was created in order for them to be able to sell their contracts in particular states. If you can get copies of their older contracts there was a phone number with a 570 area code,this area code is located in PA, yet Capital Assurance is located in SC. The number then changed to an 843 area code, then to a toll free number. They needed someone that is a licensed insurance agent in the state of SC to run the company for them. There were other compaines that Capital Assurance (UWC in disguise) were writing contracts for and having UWC administer the claims, one of these compaines is/was Warranty America (warrantyamerica.net/) and if you go to their home page it states the following:

" Because Capital Assurance Risk Retention Group (CARRG) has asked us and all of their other clients to stop writing new contracts with them, WA has secured a new carrier for our products. We have decided to use an insurance company with substantially greater surplus than CARRG as this will provide greater carrier stability"

I was also told that UWC was not legal to sell their contracts in particular states, and this is where they have other compaines selling their contracts and they administer the claims. What I suggest is that everyone with complaints should contact the South Carolina Insurance Commission and the Attourney General for the State of South Carolina, since this is where there "insurance" office is located. from what I've beed told it appears that they are doing run-off business. They've appeared to have made several changes to their webiste and no longer show who their management staff-employees are.

Here are the websites for the South Carolina Department of Insurance and Attourney General of South Carolina.
doi.sc.gov/Index.asp
scattorneygeneral.org/

Also here is an address and phone number for Anthony R. Scatena who was listed on their site as a VP before it was changed.

Anthony
Kingston, PA

went digging and found more info on them

There needs to be further investigation into this company and their management team. From what I have heard from a dealership is Capital Assurance RRG is actually owned by UWC and that it was created in order for them to be able to sell their contracts in particular states. If you can get copies of their older contracts there was a phone number with a 570 area code,this area code is located in PA, yet Capital Assurance is located in SC. The number then changed to an 843 area code, then to a toll free number. They needed someone that is a licensed insurance agent in the state of SC to run the company for them. There were other compaines that Capital Assurance (UWC in disguise) were writing contracts for and having UWC administer the claims, one of these compaines is/was Warranty America (http://www.warrantyamerica.net/) and if you go to their home page it states the following:

" Because Capital Assurance Risk Retention Group (CARRG) has asked us and all of their other clients to stop writing new contracts with them, WA has secured a new carrier for our products. We have decided to use an insurance company with substantially greater surplus than CARRG as this will provide greater carrier stability"

I was also told that UWC was not legal to sell their contracts in particular states, and this is where they have other compaines selling their contracts and they administer the claims. What I suggest is that everyone with complaints should contact the South Carolina Insurance Commission and the Attourney General for the State of South Carolina, since this is where there "insurance" office is located. from what I've beed told it appears that they are doing run-off business. They've appeared to have made several changes to their webiste and no longer show who their management staff-employees are.

Here are the websites for the South Carolina Department of Insurance and Attourney General of South Carolina.
doi.sc.gov/Index.aspx
scattorneygeneral.org/

Also here is an address and phone number for Anthony R. Scatena who was listed on their site as a VP before it was changed.

Anthony

UPDATE:
Have contacted the Rocky River Chamber - they have never heard of the company. The chamber even contacted the Economic Development Authority on my behalf and also had never heard of them.

Contacted and filed a report with the Cleveland BBB and was advised by email that the company will most likely be ceasing operations and to contact the Ohio State Attorney General.

Had already filed a report with the Ohio State Attorney General - have not heard anything from them yet. Am also in the process of contacting the MN Attorney General.

I need to write a letter yet to my credit union who had these guys at the car sale - not that I expect anything from the credit union - but it is a shame that one bad business reflects poorly on the business that brought them in to their event.

Finally - have contacted the consumer affairs reporters at the ABC affilliates in both Cleveland and St Paul to advise them of my story. I think I'll contact other consumer reporters in the next few days.

Consumers really NEED to know that it's not even worth trying to get their rebates or reimbursements from Ultimate.
What a really sad state of affairs.