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Report: #397701

Complaint Review: Ultra Lean Green Tea - Internet

  • Submitted:
  • Updated:
  • Reported By: waukesha Wisconsin
  • Author Confirmed What's this?
  • Why?
  • Ultra Lean Green Tea ultragreentealean.net Internet U.S.A.

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I ordered the free "thirty day" trail from this company. It tasted terrible and I did not see any results. that is not the only problem, soon after I got a 60 some dollar charge on my debit card, based somewhere in Minnesota. Of course I had no idea how that could have happen, so I called my bank and they told me it was this company that made the charge. I was very upset and closed the account.

Apparently, this trail only lasts for i think 14 days, then they charge your account the next month if you do not return it in time. This of course is in the fine print. Additionally, this is a void contract because silence in not considered a yes answer to contact which means they are not able to take money out of your account, because you did not sign the contract.

If this has happend to anyone else, and you want to possibly start a class action suit let me know i would totally be in. In this company's defense, they did update the site, possibly because of complaints so it is a little more clear that you can only use the free thirty day free for 14 days. But be careful and never buy from this site or this company!!!!

Matt
waukesha, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 12/04/2008 02:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ultra-lean-green-tea/internet/ultra-lean-green-tea-fine-print-free-trail-scam-internet-397701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

PLease Contact Us If There is Anything Else We Can Do To Give You Absolute Customer Satisfaction.

AUTHOR: Conniea78 - (U.S.A.)

POSTED: Friday, December 05, 2008

Hello my name is Connie. I'm a customer service associate for Ultra Lean Green's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. My email is falon@verifyyourorder.com or if you call our customer service line 1-866-540-9633. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.

Connie, CSA

Ultra Lean Green

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