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Report: #1093363

Complaint Review: UNITED CAR EXCHANGE - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Cheryl — Wallback West Virginia
  • Author Not Confirmed What's this?
  • Why?
  • UNITED CAR EXCHANGE Select State/Province USA

UNITED CAR EXCHANGE IS A RIP OFF SERVICE - LIES - LIES - LIES SCAM YOU OUT OF $199.00 Internet

*Author of original report: NO PAPER WORK PRIOR TO PAYING

*Consumer Comment: Um, Who "gave in" ???

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I placed my for sale ad on craigslist.  A day later got a call from United Car Exchange.  I refused services.  They called me everyday for a week.  I finally gave in to their sales pitch.  They promised to sell my car within 90 days and that if the car didn't sell I would receive a full refund of $199.  They told me it's possible they could sell my car for more than what I was asking.  Also told me that they work with private parties who buy cars and donate the cars to needy people.  

I agreed, paid my $199 and never heard from them again.  Also, the Rep did not elaborate on the rules for receiving your refund.  I have been trying to get my refund, have sent numerous emails and have received no response.  When they want your money, they are relentless in calls.  But when you want your money back, no one is interested in talking to you or helping you.  This company should be shut down!

This report was posted on Ripoff Report on 10/21/2013 05:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/united-car-exchange/select-stateprovince/united-car-exchange-is-a-rip-off-service-lies-lies-lies-scam-you-out-of-19900-int-1093363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

NO PAPER WORK PRIOR TO PAYING

AUTHOR: Cheryl - ()

POSTED: Monday, October 21, 2013

I did agree to their services of selling my car in 90 days via advertising on multiple sites and that I would be receiving lots of calls because of the exposure. AND, they have private investors/buyers that buy vehicles to donate to the needy.  I was reassured that I would receive a full refund if my car did not sell in 90 days.  I did not receive any paper work prior to signing which I asked for and was told that the information would be emailed to me. 

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#1 Consumer Comment

Um, Who "gave in" ???

AUTHOR: Jim - ()

POSTED: Monday, October 21, 2013

"I finally gave in to their sales pitch."  That's exactly what you said.  YOU agreed to their "service".  Did you receive any paperwork for you to READ before you paid?  What does that paperwork say about refunds? 

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