United Cash Loans Stole an unauthorized payment from my checking account, after agreeing to a lesseer payment, Internet *EDitor's Suggestions on how to get your money back into your bank account when someone wrongfully takes it from you!

After agreeing to pay $75 per months until the last two payments of $100 plus; United Cash Loans decided that the collection mgr. assigned to my case was not expident enough to collect on the account. So on the day that I was told to call; I went to the bank to withdraw the money needed for my car note, and other bills; including another pay day loan company, and to my surprise, found out that instead of the $700 plus that was suppose to be in my account, that I had a balance of $145 left in my account.  After talking to the teller, she informed me that United Cash Loans had electronically debit my account for the amount of $476.

The fun begins!  I emailed them several times, and received and email, stating that they would contact me within the next 2-4 business days.  Never received a reply email after that.  The next step would be for me to call.  Fat chance!  After being placed on hold several times, and sent to other representatives elsewhere in the company; I finally arrived at the collection managers office. 

Rotten luck!  I received a voice mail, stating that he was either away from his desk or was busy helping someone else; please leave a message.  Long story short. I have never received a return call from him or United Cash Loans, on trying to make amends on this error. I threatened to turn the case over to an attorney; and still no answer.

This company is sour grapes, in the customer service department, and I am now a car note behind, and as of 3/6/12, it is on my credit report; which is now hindering me for getting another parent plus loan for our daughter. PLEASE STEER CLEAR OF THIS COMPANY!!!    


EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280