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Report: #819191

Complaint Review: United Propane - Millersville Maryland

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  • Reported By: Tom — Baltimore Maryland United States of America
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  • United Propane PO Box 243 Millersville, Maryland United States of America

United Propane Have strong doubts that this company has been delivering the propane that they have been billing me. Millersville, Maryland

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I have been a customer of United Propane, since 1983. I use propane for central heat, cooking and for domestic hot water. Several years ago I installed a wood burning appliance in my house in expectation of lower propane useage. 

Last year I burned approximately three cords of firewood but saw no reduction in our propane useage. I thought this was odd and attributed it to colder than normal temperatures. I then got busy and put my doubts on hold. 

Outside of winter, we only use propane for hot water and cooking. We have modern appliances, a modern house and should use very little propane.  Back in July 2011 we took a delivery of propane from United. We are on a delivery basis were they come fill the 500gal tank and leave a ticket in the door. They pick the date of delivery based on historical useage. That ticket has a ticket date of 7/12/11, projected delivery date of 8/6/11, and date on their invoice of 7/13/11. All sort of confusing but people get busy and these things get lost in the shuffle of life. This time though when I payed the bill on 8/3/11, I checked the gauge on the tank and it was reading 73%. I checked the tank on 11/3/11 amd it was at 62%. Then on 11/30/11 (if that is the delivery date on the convoluted ticket) took delivey of 265.8 gallons in a 500 gal. tank with a reading of 70%.  Do the math.       Tom, Baltimore-Maryland    

This report was posted on Ripoff Report on 01/06/2012 09:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/united-propane/millersville-maryland-21108/united-propane-have-strong-doubts-that-this-company-has-been-delivering-the-propane-that-819191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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