Complaint Review: Universal Funpass - Atlanta Georgia
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Universal Funpass One Glenlake Parkway Suite 700 Atlanta, Georgia U.S.A.
- Phone: 800-280-3034
- Web:
- Category: Resorts
Universal Funpass Universal Funpass Free Vacation...HUGE SCAM by SMOOTH TALKING SALESPEOPLE!!!! Atlanta Georgia
*REBUTTAL Individual responds: lucky you
*Author of original report: refund received!!!
*Author of original report: Universal funpass shows genuine concern in consumer complaints!!!!!
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On Jan.06/09 I received a call that I had one a free trip to Orlando from Universal funpass. I spoke with very smooth and fast talking sales people....you won a trip....3days and 2nights Orlando sounds good Katie? It's for you and 3 other people...sounds good Katie? Yeah this went on and on, then I'm transferred to another sales lady to get confirmation code.
Upon talking with this sales lady I'm again told all about wonderful vacation I've won and how much fun my family is going to have. Turns out free vacation isn't free, there is a one time fee of $498.00(us funds). This fee apparently has to be paid right away on credit card. I tell her I can't put that on my visa today, she in return says that's okay Katie we aren't going to disqualify you..it was just christmas we've all been there and laughs; she asks for credit card # to VERIFY information..regrettably I gave it to her!!!!
She then congratulates me visa has approved $98.00(us funds)and the other $400.00 can be made in installments...I was furious. I explained that I didn't agree to this and I want an immediate refund, she says not possible.I then spoke with manager Nicole Robinson who wouldn't give me a refund either...she goes on to tell me I'm acting irrational and crazy!!!
This company is very smooth and manipulative. They want our good word of mouth advertising....well they won't get it from me!!!!!
Then today I receive another email from them that I can upgrade my 2 day passes for universal to 4 passes, knowing full well that I was extremely dissatisfied with what had happened!!!
Further more on top of the registration fee you must pay for your own transportation, meals, hotel taxes.....so much for FREE VACATION TO DISNEYLAND!!!
Katie
Madoc, Ontario
Canada
This report was posted on Ripoff Report on 01/08/2009 07:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-funpass/atlanta-georgia-30328/universal-funpass-universal-funpass-free-vacationhuge-scam-by-smooth-talking-salespeopl-409846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 REBUTTAL Individual responds
lucky you
AUTHOR: Emiliejoncas - (Canada)
SUBMITTED: Friday, January 16, 2009
Im stiil waiting for a refund.The manager called me too and she wanted me to erase my ripoff report which i cant.Did she asked you that or she just refunded you like that.When you try to call them now they have a vocal registred menu so you cant talk to anybody there.....
#2 Author of original report
refund received!!!
AUTHOR: Katie - (Canada)
SUBMITTED: Tuesday, January 13, 2009
On Jan.13/09 I received a refunded by universal funpass. I would like again to show gratitude to the manager who helped me resolve this issue.
#1 Author of original report
Universal funpass shows genuine concern in consumer complaints!!!!!
AUTHOR: Katie - (Canada)
SUBMITTED: Saturday, January 10, 2009
Today Jan.10/09 I was fortunate enough to speak with a manager at Universal Funpass based in Atlanta, Georgia. This particular manager was very apologetic and deeply concerned with my complaint. She was able to resolve the problem quite quickly; and informed me that I would be getting a refund on my visa and should notice this credit within 3-5 days! I was pleased to hear that the company has been in business for 25 years and won't tolerate the behavior I was subjected to on Jan.6/09.
I would again like to thank this manager for showing concern and for resolving this matter...Thank you.
Related Reports
02:59 PM
05:58 PM
03:08 PM
10:49 PM
05:39 PM
09:07 PM
10:27 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
