Report: #411013

Complaint Review: UNIVERSAL FUNPASS - PARKWAY Georgia

  • Submitted:
  • Updated:
  • Reported By: MOntr Quebec


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January 8, at 8:00 p.m I received a call, from Universal studio. Jasmin, told me : Elise, you won a trip ! Are you happy Elise ? She was really excited and she started to explain me all the package in english with too many numers & percents.. I'm a french girl, so I asked a lot of time to repeat, because she spokes really fast and I misunderstood half of what she said. But one thing I'm sure; she was too much excited and happy to tell me how I'm lkucky to won that trip ! After she said, I tranfered you to another department for the confirmation of you trip.

After I talked with another girl, she repeat (again really fast) all the percents asnd numbers and asked me my credit card number. I refused 3 times !! She started to be a bit agressive because I did'nt want to give my number. I asked to her: IF I won a trip , I'm not supposed to pay nothing, it's free no? And she told me: Elise it's just for a confirmation, don't worry, we are a big cie and your protected with your credit card cie. Elise give me your number.. Unfortunatly..I finally gave it to her.

And first thing I knew..they took 120$ on my card !!! I recalled them the day after to asked why you take that cash? They told me ; Elise you approved the montly payments for your package! And they started the tape of my conversation with JAsmin ; but only the part where I gave my number..of course they did'nt put the part where she said : it's just for a confirmation !!!

They finally cancelled the other montly payments except the first one.I would'nt never accepted that thing if it was in french.. I just misunderstood a lot of things.. First my credit card was already full, so How I can accept to pay a trip if I don't have any money on my card !!?? IT's so stupid, but now I'm trying to have my cash of the first payment with my credit card cie, but it'S a lot of time and energy.. But believe me : I will never give my credit card number another time.
And I did'nt stop to adviced the most of people that I can, about that CIE..
And if you received a similar call: please just hang up !!

MOntral, Canada, Quebec

This report was posted on Ripoff Report on 01/12/2009 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-funpass/parkway-georgia-30328/universal-funpass-universal-funpass-manipulators-and-stolers-giorgiaparkway-georgia-411013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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