Report: #1312758

Complaint Review: university of phoenix

  • Submitted: Wed, June 22, 2016
  • Updated: Wed, June 22, 2016
  • Reported By: chessian — janesville Wisconsin USA
  • university of phoenix


university of phoenix University of phoenix would withhold my federal funds and pelgrants until after classes would begin and then demand payment ot of pocket from me to continue my education.... Phoenix Internet

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I would get letters and emails from the university stating that i would not have enough funds to cntinue my education until they were done n"verifing my funds" I was recieving both the Pell grant and funds from th Apollo Group. convieiently thes would not come at the same time and  I would have to wait for weeks for the verification process." On a couple of occasions I had to wait to start classes until my funds were available. At the time I was unemployed and they started demanding out of pocket payments to make sure that the funds would be available to ontinue my education.Last year they demanded I pay 1500 out of pocket to have in my account to coushion they financial burden for the absence of my federal funding that was already approved for six months prior to me starting my spring classes it was more that I could afford and I had to withdraw from my Bachelor program now i recieve phone calss daily from thier collections asking to pay them for funds I never recieved but the school did.

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