Report: #1430610

Complaint Review: University of Phoenix - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Hazel — Kernersville North Carolina United States
  • University of Phoenix 1625 W. Fountainhead Pkwy Phoenix, Arizona United States

University of Phoenix Charging me money for classes I have not taken Phoenix Arizona

*Consumer Suggestion: Financial Aid

*Consumer Suggestion: Let's change your focus,

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     Back in 2009 I enrolled in the University of Phoenix online learning university.  At the time I thought it was a good school. I was wrong.  I obtained an associates and bachelor’s degree and last year in 2017 I enrolled in the master’s Program.  Recently I have been diagnosed with a life-threatening illness and have been placed on 100% disability and cannot work. .  I informed the academic and financial aide support people of my situation.  I was told by my physicians due to my illness that I needed to focus all my attention; on getting well.  Because of my illness I could not give them a time when I could come back to school to complete the program. 

     The University of Phoenix has now billed me $7,210 dollars because they money  back that was provided through financial aid.  Now they are threatening me with immediate payment for the three remaining classes that I have not been able to complete due to my illness.  No one at the University told me that I was doing anything wrong but now they are trying to say that I did not notify them of my situation when I have every email that I sent to the academic counselors and the financial counselors. They are going to post this on my credit report and I feel that this is very unfair and wrong when all the while I tried my best to keep them informed of my health issues.  I would suggest that before anyone enroll in this University to do research on their unfair and unethical ways of obtaining money from unknowledgeable students.  I am going to contact a consumer attorney to fight this because they have done this to many other students in the past and I will not lay down and let them destroy my reputation because they are more interested in money than really trying to help students

     I am 60 years old, and I have been diagnosed with Thyroid Cancer. I have several other illnesses, After all the money they have already gotten out of me, you would think they would be willing to work with me.  I tried to explain to them my situation and got no solution.  It is about money; money and more money.   They do not care who they hurt.  I never thought a company would do something like this.  Therefore, this is the reason why they have a F rating.  I want to find a way to stop this type of unfair business practices. 

     How can a company charge someone for services or products that they have not gotten?

This report was posted on Ripoff Report on 02/22/2018 06:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/university-of-phoenix/phoenix-arizona-85282-2371/university-of-phoenix-charging-me-money-for-classes-i-have-not-taken-phoenix-arizona-1430610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Financial Aid

AUTHOR: Jean - (United States)

POSTED: Friday, May 25, 2018

It sounds as if you were awarded financial aid for your time as a grad student, but were unable to complete the entire term for which you received aid.  If a refund was sent to you, then you have to either pay for the classes you didn't take, or return ALL the financial aid and cancel the loan. Then you'll owe them for just the class you took.  This is standard practice in the industry.

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#1 Consumer Suggestion

Let's change your focus,

AUTHOR: Eric - (United States)

POSTED: Friday, May 04, 2018

I accept that you have been trying to work with and through the University of Phoenix. 

The problem is that you need to understand who you're actually up against; Apollo Global Management, a Private Equity Firm, who owns the U of P.

Apollo Global was founded by a guy named Leon Black, the same guy who brought you the banckruptcy of Drexal Burnham Labert. 

These people are some visous snakes, and they are rather practiced at how to squeeze money out of consumers only to vanish behind that bankruptcy. 

Unfortunatly, you simply didn't know who your were dealing with when you signed up at the University of Scams (Phoenix)....

You need to get yourself a good Consumer Rights attorney to address your problems through.

As you wont be getting any love out of these guys on your own.



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