Complaint Review: University Of Phoenix - Phoenix Arizona
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- University Of Phoenix http://www.phoenix.edu/ Phoenix, Arizona U.S.A.
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- Category: Accounting
University Of Phoenix Double charged me for transcripts Phoenix Arizona
*Consumer Suggestion: I maintain respect to this university
Show customers why they should trust your business over your competitors...
On July 18, 2005 I requested for the University of Phoenix to send my transcripts to another college. I gave them the visa bank account inwhich to draw the seven dollars from; that they did.
However, when I was rewiewing a totally different visa credit card account, I discovered that the UOP also withdrew seven dollars from it on the same day. I had once used the visa credit card with UOP and they had the account on record.
The UOP had double charged me the seven dollar fee from two different sources for the same service.
Does their e-procurment department just take what they can when they want without authorization or justification.
Student
Grand Rapids, Michigan
U.S.A.
This report was posted on Ripoff Report on 09/16/2005 04:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/university-of-phoenix/phoenix-arizona-85038-9887/university-of-phoenix-double-charged-me-for-transcripts-phoenix-arizona-157269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
I maintain respect to this university
AUTHOR: Lloyd - (U.S.A.)
SUBMITTED: Friday, September 23, 2005
Thank You University of Phoenix
The University of Phoenix refunded my seven dollars for the double charge of the transcripts. That was a very honest gesture, and I maintain respect to this university.
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