Complaint Review: Upwork - Internet
- Upwork Internet USA
- Phone:
- Web: https://www.upwork.com
- Category: Internet
Upwork Elance Odesk CHEAT & MISLEADING PLATFORM -For freelancer and projects- Avoid using Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Upwork has a web interface that is done in confusing layout, and its display of Payment and Freelancer rating, both together. This causes user to miss seeing on the payment detail. I have made complaint to them that their display can lead to unnecessary and unintentional payment. Also I clicked on"end contract" with freelancer, however how their website works is that in does not auto-cease any payment already offerd. This again can cause risk to customers for release of money. Once customers "End contract", no money should be put on table, But Upwork interface still has this money pending to be paid to Freelancer. This is total risk to users. They refuse to acknowledge that their website layout will cause big harm in releasing payments.
Also i made complaint to customer service, which they conveniently reply as they like (Not because they are busy). When i reply them, and highlighted that their display is misleading, they conveniently stopped reply, after the previous slew of replies which continues to blame me for my own release, and claims their interface display is not wrong at all. They claim i releasaed the money, but such website provider have been known to take on their own hands to release payment (check out Freelancer.com, complaints of them making reverse payments, and releasing payments from customer credit card without customer permission). I maintain i did not release the money. And even if i did accidently, their interface display of confusion surely causes that. And Upwork should refund my money, which they REFUSE REFUND.
So i got mad that my money was released for nothing, from my own clicking of button (button which does not even says "payment", rather something like "submit"). I did throw them bad words and scold, after i tried reasoning with them, and they continue reject any responsibility.
I will not get a refund from Upwork, but do AVOID UPWORK, for sake of future buyers.
This report was posted on Ripoff Report on 08/07/2015 06:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/upwork/internet/upwork-elance-odesk-cheat-misleading-platform-for-freelancer-and-projects-avoid-using-1247170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.