Complaint Review: USA Benefits - Internet
USA Benefits is a dangerous hacker and identity thieves USA benefits, usabenefits.biz, 877-632-2002, USAA Internet
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I downloaded the USAA app for Android today, and because I incorrectly entered the wrong password the app popped up and told me that my account had been locked and to contact security at 877-632-2002 to correct the issue.
When I called the number listed I was a meeting me at connected to a representative who identified himself as Jared and said that he was with you USA benefits. I did not recognize that he had not sad USAA, instead he continued to tell me that I was eligible for a special offer. Offer was for a $100.00 visa debit card just to sign up for the free and no obligation trial magazine subscription service and that I was under no obligation to try it for 30 days and could cancel anytime and keep the visa card.
Here's the catch, he needed a credit card to charge a $1.95 postage fee for mailing the visa card and subscription package. Long story short, when I asked to be connected to the security department to fix my online login problem, he gave me the number of 1 800 555 1212. I told him that was directory assistance and he said that's because the number that I called for security was no longer working and that the 555 1212 number would help me get connected. I terminated the call and I notified USAA and gave them the pertinent information with the phone number and the website that they provided, which is www.usabenefits.biz.Obviously the scammers at USABENEFIT.BIZ are in no way affiliated with USAA and I have notified USAA security, they are following up as of this posting. That app has been downloaded over 1 million times,so I imagine the potential for taking advantage of lots of folks is very real. If you have been in touch with these people you should cancel any card that you gave them, and I f you gave out any personal information you would be wise to either hire a IDENTITY THEFT service, or at very least change all of your passwords, and be very diligent monitoring all of your accounts.
Please be aware that as you can see from the posts above and below these guys are real professionals and have hacked or otherwise compromised a number of other companies services and systems and they are no doubt quite dangerous. Good luck!
This report was posted on Ripoff Report on 09/24/2014 12:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-benefits/internet/usa-benefits-is-a-dangerous-hacker-and-identity-thieves-usa-benefits-usabenefitsbiz-87-1179001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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