USA Benefits Liers and cheats Virginia

I was trying to call Fairfield resorts when I was given an offer by USA benefits. I was given a promise of a $100.00 voucher to used at a varies department stores. This was to arrive by mail in 15 days. After 28 days I call the exact same number that I called earlier and listened to the exact same pre-recorded message. When I got I real person and listened yet again to the same speel I asked where was my voucher that was promised 3 weeks ago. I was told that they are NOT the same company that I spoke with 3 weeks ago even thou they were selling the same product. I was charged $ 1.98 twice and now I have a charge of $29.95 that will be charged to me monthly. I now have to call my credit company to try to get this removed permanently. I have no Idea what I am getting for this $29.95 monthly charge. How can USA benefits deny they ever spoke with me and yet they take my money?  DO NOT make any kind of deals with them.