USPS Won't attempt to deliver packages Arverne New York

I have emailed and called the post office several times about the same situation and still, nothing has been done to correct the problem. I live in an apartment complex on the 1st floor no more than 20 to 30 feet directly in front of the mail boxes on the inside of the building. The carriers come by and drop the yellow slip in the box and keep going. There is no delivery attempt at all so my packages just sit there until I can get someone to go and get it for me or they have to send it back. I tried contacting a supervisor about it and I called the 800 customer service department and they had me on hold for 40 something minutes and still didn't get the help I needed. I'm going to get in contact with a lawyer to see if there is some kind of legal action that I can take against them because this is wrong and I'm tired of it.