Report: #1280404

Complaint Review: USPS

  • Submitted: Fri, January 15, 2016
  • Updated: Fri, January 15, 2016
  • Reported By: Stephanie — Conroe Texas USA
  • USPS
    809 W Dallas St
    Conroe, Texas

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 For decades we have had residents living here with the same mailbox. Our mail carrier has always driven his own vehicle beings we are a rural neighborhood. Recently he has moved into the LLV mail vehicle and is making his own set of regulations to convenience his new ride. Issuing the vast majority of our neighborhood a letter saying we need to raise our mailboxes to the postal mailbox regulation height of 48"-52" from road surface. I have contacted and confirmed with USPS that postal mailbox regulation is 41"-45" from road surface. Which is the measurement of all our mailboxes. The mail carrier has threatened one resident that they are going to issue one more notice then they will start cutting down our mailboxes. Help this neighborhood out and expose the action of this location for their fraudulent notices, threats, and their horrible representation of USPS! I have opened a case against this location through the USPS consumer affairs. Who feels we are being mislead on the postal regulations from these two people. But we need help now.

This report was posted on Ripoff Report on 01/15/2016 10:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report


AUTHOR: - ()

 Yes it does say generally. Because there are possible city ordinances that prevents from being the required distance from the road. However... We are not any of those exceptions. We are able to have ours at their required distance and height.

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#2 UPDATE Employee

Mailbox heighth...

AUTHOR: Striderq - (USA)

On the letter you posted where you highlighted the height, please look at the previous statement. It says to contact the local post office to confirm the distance, but generally is...

Although the height request is correct, the threat to "cut down mailboxes" is not and should not have been made. What happens is that your mail is held at the post office and not delivered until the box meets requirements.


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