Usps is absolutely impossible to get ahold of on the phone Nationwide

So I go to mail a package at the kiosk at my post office. It asks me to enter the street number and first name of the street and automatically looks up the address so I thought everything was going smoothly. In a few days the recipient contacts me and says the package was returned because it was delivered to the wrong address. I know for a fact I did not write the wrong address because I checked multiple times and checked on the kiosk. So one of their incompetant employees misread my handwriting and attempted to ship it to the wrong place!!

Last time this happened I never got the package back. It was suppose to be returned to me and instead it somehow got marked to be delivered back to the recipients address, and it kept bouncing back and forth across the country until finally it got delivered somewhere...I still don't know where to this day. I lost over $200.

So anyway, I try calling them and their automated system tells me customer service is not an option. I call multiple times and start pressing buttons trying to get the system to put me through to no avail. So finally I got fed up and cursed at it and it changed its tone. It offered to transfer me to customer service but first it wanted me to tell it what I was calling about. I called over 20 times and never got to an associate. Even then they aren't helpful. Needless to say I will not be using them again. I'd happily pay more for peace of mind.