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Report: #419978

Complaint Review: Vacations Direct - Ormond Beach Florida

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  • Reported By: Annandale Virginia
  • Author Confirmed What's this?
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  • Vacations Direct 725 South Nova Road, Unit 195 Ormond Beach, Florida U.S.A.

Vacations Direct Utterly DECEITFUL ! Ormond Beach Florida

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We were contacted by Mark Moeller for over 6 months in 2007. He was very persistent. We had already been scammed by another company for over 1k. He insisted we would get the money back if our timeshare did not sell in 3 months. We paid the $499.00. It did not sell in 3 months so we called customer service and were told they had a year to sell it. We waited and in October, 2008, we sent them the letter requesting our refund because they did not perform by not selling it. We were told Mark Moeller was no longer with the company and customer service offered to extend the time to sell and give us a gift certificate for $1,000.00. We said we did not want anything but our refund. The woman said she would talk to her manager. We never heard back from them and now nobody answers the phone. It is now February 2009 and we still have had no luck. Shame on us for falling for the scam. We hope to see justice done on these individuals.

Janey
Annandale, Virginia
U.S.A.

This report was posted on Ripoff Report on 02/04/2009 06:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vacations-direct/ormond-beach-florida-32174/vacations-direct-utterly-deceitful-ormond-beach-florida-419978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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