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Report: #1363050

Complaint Review: Vacations Made Easy - Springfield Missouri

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  • Reported By: Dennis — Cowden Illinois USA
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  • Vacations Made Easy 610 E Battlefield, A -205 Springfield, Missouri USA

Vacations Made Easy Misleading seating info when purchasing tickets online Springfield Missouri

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I ordered four tickets online to The Grand Ole Opry in Nashville, TN, a five hour drive from my home,  from Vacations Made Easy. The site gave me options for seating as far as left, right, or center sections, and the option for isle seats.  I selected "center section, isle seats".  When I received my tickets they were almost as far back in the corner balcany as posible. I did get isle seats. The tickets are Non-Cancelable / Non-refundable.

Needless to say I was thouroughly disapointed, not to mention the disappointment of the other three people who will be going with me.  My main complaint is that they gave me seating options to select from that were not available at the time of my purchase.  When I called Vacations Made Easy customer service to see what could be done about this and why this happened, I was told nothing could be done and the reservation department did not know which seats were available at the time the ticketing department took my order.  Any other time I have ordered tickets, I knew exactly which seats I was getting at the time of my purchase.  This website should show which seats are available at the time a purchase is made.

This report was posted on Ripoff Report on 03/21/2017 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vacations-made-easy/springfield-missouri-65807/vacations-made-easy-misleading-seating-info-when-purchasing-tickets-online-springfield-mi-1363050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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