Valentine & Kebartas Inc. Collection company took thousands without permission Lawrence Massachusetts

I contacted my bank and they filed a fraud report, I contacted Valentine and Kebartas and was told that they had a recording of me authorizing the transaction, I asked for a copy or to hear the recording and for some reason they cannot produce the recording. I also wrote an email to Dell and they said that they were not part of the process and to call Valentine and Kebartas. I am in the process of sending a certified letter to Valentine and Kebartas to see if anyone else there would help (being hopeful), but right now all I can do is keep searching. I have been searching on the internet and cannot find info on what to do next. I have called 3 times to them and have not been helped. They are very unpleasant to talk to also. My concern is that they will persue further actions (as they said) if I get my money back through my bank. In the initial call (November 2007) they said they would persue legal actions. I want to avoid that. Thanks for the responses.

NEVER, EVER give out your checking account/bank routing numbers to debt collectors for making electronic debit payments. This is like giving the keys to your front door to a burglar.

YOU CANNOT NEGOTIATE WITH A COLLECTION AGENCY - NEVER CALL THEM - NEVER SPEAK TO THEM ON THE PHONE.

You need help which you could have found on an internet search - but you chose the wrong paths and now have lost a lot of money.

www.budhibbs.com - read dealing with Collectors 101

NEVER ACKNOWLEDGE A DEBT TO A COLLECTION AGENCY EVER

They cannot just call and demand that you send them money or give them account information.NEVER GIVE IT - AS YOU HAVE SEEN ONCE THEY GET IT - THEY TAKE WHAT THEY WANT

YOU CANNOT NEGOTIATE WITH A COLLECTION AGENCY - NEVER CALL THEM - NEVER SPEAK TO THEM ON THE PHONE.

You need help which you could have found on an internet search - but you chose the wrong paths and now have lost a lot of money.

www.budhibbs.com - read dealing with Collectors 101

NEVER ACKNOWLEDGE A DEBT TO A COLLECTION AGENCY EVER

They cannot just call and demand that you send them money or give them account information.NEVER GIVE IT - AS YOU HAVE SEEN ONCE THEY GET IT - THEY TAKE WHAT THEY WANT

YOU CANNOT NEGOTIATE WITH A COLLECTION AGENCY - NEVER CALL THEM - NEVER SPEAK TO THEM ON THE PHONE.

You need help which you could have found on an internet search - but you chose the wrong paths and now have lost a lot of money.

www.budhibbs.com - read dealing with Collectors 101

NEVER ACKNOWLEDGE A DEBT TO A COLLECTION AGENCY EVER

They cannot just call and demand that you send them money or give them account information.NEVER GIVE IT - AS YOU HAVE SEEN ONCE THEY GET IT - THEY TAKE WHAT THEY WANT

YOU CANNOT NEGOTIATE WITH A COLLECTION AGENCY - NEVER CALL THEM - NEVER SPEAK TO THEM ON THE PHONE.

You need help which you could have found on an internet search - but you chose the wrong paths and now have lost a lot of money.

www.budhibbs.com - read dealing with Collectors 101

NEVER ACKNOWLEDGE A DEBT TO A COLLECTION AGENCY EVER

They cannot just call and demand that you send them money or give them account information.NEVER GIVE IT - AS YOU HAVE SEEN ONCE THEY GET IT - THEY TAKE WHAT THEY WANT

Never trust these clown with your bank imformation . I would go down to your bank and tell them there was an unauthorized transaction done on your account and file a fraud claim. Then close the account and reopen it with new #s if this collection agancy calls and asks for the new # refuse to give it. You do not have to talk to these folks. I had 1 ask me for my bank imformation and I refused to give it. I told them I would pay by money order .