Complaint Review: Verizon Wireless - Internet
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Verizon Wireless Wirless Internet Service is NOT unlimited! Bloomington Internet
*UPDATE Employee: Read your papers
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I started school fall of 2008 in which I had to buy a laptop and wireless internet. I, being a verizon cell phone carrier already, agreed to their wireless internet connection. I was told by the representative that it was 59.99 per month for unlimited usuage. That is NOT so!!! I got a bill for 600.00!!!
They charged me .25 per mb over 5,000mb usuage!!! Well not knowing this sometimes when i would research material for my paper and do my math homework (which is online) I would leave it on to take a break as most people do!! I contacted them 5 days ago and I am still in limbo! There has not been any soulution, resolution, or anything made by Verizon. They sent me an email, 3 days after I reported the problem, requesting me to rewrite the email and send it again! Do NOT get the Verizon Wireless Internet and NEVER trus them when they say unlimited usuage!!!
Kinser
bloomington, Indiana
U.S.A.
This report was posted on Ripoff Report on 01/17/2009 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/internet/verizon-wireless-wirless-internet-service-is-not-unlimited-bloomington-internet-413210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Read your papers
AUTHOR: Cody - (U.S.A.)
SUBMITTED: Sunday, February 08, 2009
I will not say that the rep who activated your card didnt say unlimited....because I wasnt there. But I deal with MB overages daily and if you notice on your bill, contract, and every other paper you were given the plan was called Broadband Access 5GB. Verizon has policies to credit overages 1 or 2 times without any hassles and now they will even cap your overages to prevent further problems.
On a side note, AT&T is also 5GB.
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