Video Professor Inc. ripoff, deceptive practices, scammers, weasels, general low lifes and pond scum... minus the pond Boulder Boulder Colorado

I LIKE MANY OTHERS, I FELL FOR THE VIDEO PREFESSOR SCAM. BEFORE I HAD EVEN RECIEVED THE CD PKG, MY ACCT WAS DEBITED $6.95 AND THEN $69.95.ONCE I RECIEVED THE CDS AND REALIZED THEY WERE NOT MINE TO KEEP SIMPLY FOR A $6.95 S&H CHARGE,((BY READING SMALL PRINT THAT WAS ENCLOSED ON THE MAILER)) I IMMEDIATLEY CALLED THEM TO GET A RETURN AUTH. #. WITH THAT I RETURNED MY CDS AND CALLED 10 DAYS LATER TO MAKE SURE THEY RECIEVED IT WHEN LO AND BEHOLD WHILE I WAS ON THE PHONE WITH THEIR CUST. SERVICE, MY HUSBAND WAS CHECKING THE MAIL AND HANDED ME YET ANOTHER CD PKG. I EXPLAINED TO THE REP THAT NOW I NEEDED ANOTHER RETURN AUTH # AND I WOULD HAVE TO SHELL OUT MORE RETURN SHIPING AND WHY HADNT MY ACCT. BEEN CANCELLED AND MY $ REFUNDED LIKE THEY HAD PROMISED ME 10 DAYS EARLIER? ALL I GOT WAS AN "IM SORRY YOU SHOULD NOT HAVE RECIEVED ANY ADDTL CDS AND YOUR ACCT WILL BE CREDITED $69.95 BK IN 10 DAYS". WELL HERE IT IS 14 DAYS LATER AND NOTHING. I DONT KNOW WHO TO TURN TO BUT I WONT GIVE UP UNTIL I SPOIL THEIR NAME AND GET MY $ BACK

9/27/04 - Finally,they came through with the refund on 9/24/04. I think if you are very persistant with these people they will refund your monies, but its about as easy as passing a bill thru congress. My opinion is that they are very deceptive and make the majority of their money off people who don't try to fight back.

As promised, I am keeping a running account, for anyone who is interested. Back on 9/13/04 spoke to a Tina and informed her that I had still not received credit back for the returned disc's. She said that it would take 10 to 15 business days from the time they receive them. I sent them back registered mail and the US postal service shows that S. Eccher signed for them on 8/27/04 at 11:25am. I told her that I would wait until 15 business days and if I had not received the credit, I would file a report with ripoff.com, and also send a report to the FTC, and to local news stations in the Boulder area. She said that she would do what she could to expidite the refund. On 9/20/04 spoke to a Norma at VP. Told her of the ongoing ordeal with them, and she asked for my CC info as she could not find anything on me in the computer. I refused to give my CC #, but after some digging she found my info (imagine that). She stated that no supervisors had been made aware of the situation yet, so she put it to the attention of a Monique, who I assume is some sort of supervisor there. Well supposedly now since that has been done, in 72 hours I will finally get my refund (early Friday). So look for my next update after Friday.