Report: #344030

Complaint Review: Video Professor Inc - Lakewood Colorado

  • Submitted:
  • Updated:
  • Reported By: SAINT PETERSBURG Florida
  • Video Professor Inc 12055 W 2nd Place Lakewood, Colorado U.S.A.

Video Professor Inc Buyer Beware of VIDEO PROFESSOR INC RIP OFF they do not refund your money! Lakewood Colorado

*UPDATE Employee: V.P. Response

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered this FREE cd and thought I was only going to be charged $6.95 for S & H only to find out the hidden charges of $129.95 to my credit card!

When I called to request a refund they said I needed to return ONE of the THREE cd's., which I did with a proof of delivery signature. After they received the cd back I called to see where my refund was.

They repeatedly tell me the same things - your credit will take 10-15 business days. After time and time again of calling I finally called the corporate office and spoke to some guy named DEAN he didn't really have an answer for me either, he just said it would take another 24 hours to see my credit. My bank told me to check with BBB so then I filed a complaint with them. On the BBB website it suggests you call some lady at Video Professor named Ann Deeb, so that's what I did and she tells me it will take 24 hours for a refund. Same story, just different names!!

The BBB processed a total of 478 complaints about this company in the last 36 months, our standard reporting period. Of the total of 478 complaints closed in 36 months, 75 were closed in the last year.


This report was posted on Ripoff Report on 06/25/2008 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/video-professor-inc/lakewood-colorado-80228/video-professor-inc-buyer-beware-of-video-professor-inc-rip-off-they-do-not-refund-your-mo-344030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#1 UPDATE Employee

V.P. Response

AUTHOR: Anne - (U.S.A.)

POSTED: Wednesday, June 25, 2008
V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.
Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now