Viscom Technology Group No Customer Service Available After Purchase of V2 Premier Laptop Chaska Minnesota

Wow! Only when I thought I was the only who had problems with my V2 Premier laptop, I have now realized there many of us out there - more than anyone can imagine. I purchased my V2 Premier 15.4 - 1.66GHZ from ShopNBC for about $2,100 in June 2005, bought the warranty for it for about $250 (or so), and believe it or not the laptop started to malfunction from the initial router setup, which my Internet Service Provider could not configure to run, and I was told to buy another router; and from there some 3 months later, the pin inside the laptop ((the pin to which the ac adapter connects)) broke, and I had to send the computer back for repair, and it took 2 months to get the computer back. Now, after my warranty ran out after one year, I have the same problem with the laptop: a broken pin inside the computer, thus preventing the laptop from battery from getting charged; I have tried over and over to make contact with V2 Premier customer service folks, but there are nowhere to be found.... I have sent several e-mails just to ask them where I could get this laptop fixed, no luck! Worse yet there seems to be no shop in the D.C. area that could find the parts (parts #) for that laptop, and that I am told by several computer repair shops "only the manufacturer for this laptop would know". Now, I am stuck basically with a very expensive computer that does not work, and the customer service folks are ignoring every correspondence to get this computer fixed. What am I to do? It seems to be a simple problem to fix if I could only get the part number. Please advise! Can anyone refer me to a shop that could fix this laptop. I am willing to ship out of state if I have to. Please note that the V2 Premier (Model Green553 or G553) is made by Viscom Technology Group, and that they will know the part number (wishing you luck if you could ever get in touch with them... for I have been unsuccessful so far). If luck strikes you by, and you get the part number, would you please post your reply or send an e-mail to (((ROR REDACTED))) and please put V2 PREMIER in the SUBJECT line. Thanks in advance for your help. I would hate to lose a very expensive computer just because of broken pin!

Sincerely,

Jolibois

(((ROR REDACTED)))

Jolibois
Adelphi, Maryland
U.S.A.

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