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Report: #1374336

Complaint Review: Vistaprint - Lexington Massachusetts

  • Submitted:
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  • Reported By: Garden — Kansas City Kansas USA
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  • Vistaprint 95 Hayden Avenue Lexington, Massachusetts USA

Vistaprint Companies who refuse to let go. Company refuses to move on Lexington Massachusetts

*Consumer Comment: And?

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I signed up with Vistaprint about a year ago to use their e-commerece website to sell my products. I paid about $35.00 a month for nothing. I never had any sales from this website and decided to let it go because what is the sense is having a product that is not doing what it is intended to do. I had an email address connected to this account. They have suspended the account because they cannot charge my credit card anymore. So in retaliation, they go to Ebay someone I sell with, and put a freeze on my Ebay account because I have an email address still associated with the website that I forgot to change with Ebay. Since the Vistaprint account is suspended, I was conveniently locked out of my Ebay seller account. I received a message saying we need to verify this is actually you. So we're sending a code to the email address connected to the Vistaprint account. I cannot get the code because I refuse to pay this company anymore money. I am not under any contract with them, and I am free to move on to find a better way of selling my product. So now they have messed up my account on Ebay. I find this very distasteful and corrupt. 

This report was posted on Ripoff Report on 05/20/2017 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vistaprint/lexington-massachusetts-02421/vistaprint-companies-who-refuse-to-let-go-company-refuses-to-move-on-lexington-massachus-1374336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

And?

AUTHOR: Robert - (USA)

POSTED: Saturday, May 20, 2017

So you fail to pay a company that you had an e-mail address with and wonder why you are in this problem now?

How did you "let it go"? Were you under contract and just decided to stop paying? Did you cancel through their process? Did you just cancel your card and figure they would get the message?

Now, since you won't believe it anyway I won't go into your entire consiracy theory about how Vistaprint has some backdoor connection to Ebay that they are able to disable people's accounts at will.

So your issue right now is getting into your Ebay account. If it is as good as you claim, then perhaps you should pay Vistaprint for the e-mail. After all it is a service they provided AND you were using. It is not their fault that you forgot to change the e-mail address.

Once you pay them, get into Ebay, change your e-mail address and then propery cancel the Vistaprint account.

Have you even tried to call Ebay to see if there is an alternate method?

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