Vivid Seats VividSeats, VividSeats.com Not helpful after rescheduled event, can't cancel or exchange tickets to another date Internet

 Vivid rescheduled my event to a date that I cannot attend. They will help see my tickets for a fee. I cannot exchange for another date or cancel/return my order. This is bad for consumers where we are penalized by buying tickets for an event that is rescheduled and then we get stuck with having to pay a fee to sell them and if they can even be resold it will be for far less an amount than what we paid for sure. So basically i bought tickets i cannot use, can't fully recoup my money and i will have to pay a fee to sell on top of that. Then, once again go buy more tickets and have to pay more ticket fees and surcharges. What a ripoff!