Complaint Review: Vivint Smart Home -
Vivint Smart Home, Vivint security Lied to my face about being locked into a contract Nationwide
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A few years back I was sold a security system via a door-to-door salesman. Both the salesman at my home and the one I spoke to over the phone told me I could cancel at any time. Three years later due to hardships I called to cancel my service. I was informed at that time that I was locked into a six-year contract. They refused to cancel my service unless I paid another $1600 to "buy out” the remaining time. Vivint is a shady company to do business with. There service was misrepresented from the beginning and there customer service is non existent. Avoid them at all costs.
This report was posted on Ripoff Report on 05/07/2018 07:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivint-smart-home/vivint-smart-home-vivint-security-lied-to-my-face-about-being-locked-into-a-contract-nati-1441788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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