Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #116451

Complaint Review: Volkswagen Of America - AUBURN HILLS Michigan

  • Submitted:
  • Updated:
  • Reported By: Shelton Connecticut
  • Author Confirmed What's this?
  • Why?
  • Volkswagen Of America 3800 Hamlin Road AUBURN HILLS, Michigan U.S.A.

Volkswagen of America Destroyed Passat Engines - Warranty Avoidance! Rip-off! AUBURN HILLS Michigan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

For owners of 1998-2004 Passat's with 1.8L Turbo engines, VW has extended their Power Train warranty to 8 years or 8,000 miles. They cite an the "Oil Sludge" problem. Apparently, VW is downplaying the real problem. Some defect in the engine can cause the oil pump to fail and quickly destroy the engine. It happened to my wife's car on an extended trip a couple of weeks back. We saw a "Low Oil Pressure -- Stop Motor" signal come on. By the time I pulled off the road, the engine was wrecked.

The worst part is that VW knows of the defect and will only provide warranty coverage if you have had the oil changed at least at exactly every 5,000 or six months, and you have receipts with VIN number and mileage (I suspect they would find something else to complain about if we had met this requirement). Since we have the oil changed at a little service station, we're screwed.

Engine replacement is estimated at about $11,000. Some folks are luckier. They have to replace the oil pump for about $1,000, but eventually it fails again and in all likelihood eventually destroys the engine.

Warren
Shelton, Connecticut
U.S.A.

This report was posted on Ripoff Report on 11/06/2004 10:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/volkswagen-of-america/auburn-hills-michigan-48326/volkswagen-of-america-destroyed-passat-engines-warranty-avoidance-rip-off-auburn-hills-116451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now