Complaint Review: Vonage
Vonage Vonage - Another total RIPOFF Company! Internet
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Wow.. Where do I begin.. Let's start with their horrible service! Every call I made sounded like someone underwater..
Next: Horrible customer service: Called to complain & cancel their service... Said I had to pay a early termination fee. Thought I could change my payment method to a prepaid GreenDot card as I wasn't going to pay for this horrible service that I could not and did not use and wasn't going to pay an early termination fee... They ended up using my PayPal account I had given them from a previous time I used their service (when it actually worked).. Ended up charging me nearly $200.. I'm quite upset as their service was supposed to be only $9.95 per mo.
Billing: They charge almost as much in their FEES as they do for their service (When I called some taiwanese individual tried to inform me that these were TAXES... This is when I informed him that Vonage cannot collect these TAXES as they are not an actual TELECOM.
In the end PayPal (AKA Bloodsuckers from Hell) decided to approve their charges even after I filed a dispute and removed all banking information from PayPal..
VONAGE REFUSED TO SEND ME A BILL - HAD REPEATEDLY TRIED TO CHARGE MY BANK CARDS... THEY ENDED UP MAKING 3 CHARGES IN 1 DAY...
RUN - DON'T WALK, JUST RUN... THESE PEOPLE ARE HORRIBLE!
This report was posted on Ripoff Report on 07/10/2017 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vonage/internet/vonage-vonage-another-total-ripoff-company-internet-1384576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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