Complaint Review: Wachovia Bank
Wachovia Bank Wells Fargo Systematic Problems with Overdraft charges, Internet
*Consumer Comment: ***NATIONWIDE ALERT*** WACHOVIA BANK HAS TAKEN OUT $12 BILLION IN SECRET LIFE INSURANCE POLICIES ON ITS EMPLOYEES! Anyone can 'Google' this- BANKS USE LIFE INSURANCE TO FUND BONUSES, and read....
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I have found a systematic problem with Wachovia's overdraft policies that they do not admit to. I understand that when you use more money than is available with a bank they have the right to charge you a fee, and I am not arguing that fact. I should of been charged the problem is that with Wachovia they charge you twice for the same thing. On 6/21 I had a small purchase come through, but my account was not negative, on 6/22 I bought gas and it caused my account to go negative by -$2.32 now on the same day I got charged when the ammount of the item was taken away from my available balance, and then a second time when it actually posted to my account. So because of one item causing me to overdraft by $2.32 (which is bad enough to get charged because of such a small transaction as it is, but I am not arguing that) my account went negative -$72.32 with 2 overdraft fees of $35.
I am very very familiar with how banks work, and how they make their money and I am not against that. However it is completly unacceptable that a double charge happen. When I call they do not seem to understand and tell me that I was charged correctly, and they refuse to return any of the charges because this is the second time that they have charged me twice for a single item. So they charge you twice, then you call, they refund it once calling it a "courtesy", not bank error, and then when it happens again they say thay cannot refund anymore because a courtesy refund has already occured. I am not going to be working with this bank anymore and I advise anyone else to do the same, especially if you will not be keeping a large balance.
This report was posted on Ripoff Report on 06/25/2010 10:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-bank/internet/wachovia-bank-wells-fargo-systematic-problems-with-overdraft-charges-internet-617487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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