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Report: #1181380

Complaint Review: Walmart Money Card - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kat — Marietta Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Walmart Money Card Nationwide USA

Walmart Money Card Green Dot Bank Walmart Money Card Scam and Deceptive Business Nationwide

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I was out of town in New Orleans on a family emergency.  I only had cash and needed a way to book a hotel room. I went in Walmarts and the associates handed me a Walmart money card and said this is a gift card and told me I would be able to use this card for my travel needs. Without hesitation I loaded on 200.00. Tweleve hrs later I went to use the card and it kept coming back declined. I called Walmarts and they said they needed to verify my identity and I would need to fax over my driver license and social security card. Well I don't travel w my ss card for starters. I explained the situation and she said in order to get a card w my name on it I would have to fax the nessicary documents. I told her I was not interested in receiving a permanet card I just wanted to get my money back she told me that walmarts aka green dot would not return any of my funds until I provided the documentation and on top of that it would take 10 business days to handle. I was furious!!! so I read the user card agreement that came w the card and there stated in black and white that if I didn't not want or would not verify my identity that the temp card would be unblocked and I would be allowed to retrieve my funds. I called walmarts back and stated word for word from their user contract again I was given a cookie cutter answer and told well mam I need u to send the documents. I said but your user agreements states otherwise again a cookie cutter answer that doesn't address what I said and I am turned down again. They now are holding my money hostage and holding it illegally. I hate the fact that large corporations can get away with illegal activities. If only all the consumers could rally together a stand by a Walmart blackout week where no one shops at walmarts maybe they would learn that they have to have customer service and they can't just treat everyone like S***.

This report was posted on Ripoff Report on 10/07/2014 06:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-money-card/nationwide/walmart-money-card-green-dot-bank-walmart-money-card-scam-and-deceptive-business-nation-1181380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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