Report: #1264599

Complaint Review: Wanted Auto Protect - Cherry Hill, New Jersey

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 29, 2015
Updated: Thu, October 29, 2015
Reported By: Sean — Englewood Colorado United States of America

Author Not Confirmed

Why?

Wanted Auto Protect 811 Church Rd, NJ Cherry Hill,, New Jersey USA

Phone: 877-333-9557 ext: 598
Web: www.wantedautoprotect.com/
Category: Auto Warranty

Wanted Auto Protect : Rick Andellini , Collin Grren It is a ripoff beware they will not pay, when you need it the most. Cherry Hill, New Jersey

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Following is the actual email communications, after all their unsucessful attempts to deny claims on baseles points. Finally they started lying, in writing, about payment beeing sent, untill they stop responding.

Rick Andellini <>

Oct 12

It is going out this week. This past Thursday was 15 BUSINESS days from when you sent in invoice.

Rick Andellini

Director of Customer Relations

Wanted Auto Protect

P: 877-333-9557 ext: 598

FAX: 347-472-0102

Sent: Monday, October 12, 2015 10:34 AM
To: Rick Andellini
Cc: Colin Green
Subject: Re: your issue

Rick,

The bill submitted on September 16, 2015 for payment of approved Trade-in value has not been received till today Oct 12th 2015. It is over 2 months since the case was started and till date no payment has been received.

On Wed, Sep 16, 2015 at 3:00 PM, Rick Andellini wrote:

15 business days

Rick Andellini

Director of Customer Relations

Wanted Auto Protect

P: 877-333-9557 ext: 598

FAX: 347-472-0102

Sent: Wednesday, September 16, 2015 4:59 PM
To: Rick Andellini
Subject: Fwd: your issue

Rick,

Just confirming, all formalities are complete and I'm set to receive reimbursed amount within 15 days from last Monday, correct?

-S

to Colin

Colin,

I just spoke with Rick and he is saying he has not received any fax, and dealership is claiming they have sent twice. I ask Rick to give me an email address for estimate, and he won't accept if it is send to your email address.

This is email is for the record.

1. Initially when dealership called, they were told that coverage is not valid as it is not 60 days yet,

2.When I called to get decline reason, knowing very well there was no 60 days waiver, I was told that it has not been 1,000 miles yet.

3. When I proved, that there was no 1,000 miles waiting, btw it was assumed that it is customer's responsibility to prove.

4. Now, I have been told, no estimate received. Though, the dealer is claiming to have sent multiple faxes. BTW, I fail to understand , what is Dealer's interest to hold back an estimate that gives them business.

After this first claim, I have not receiving any response, either via phone or email from you guys, to my multiple calls to confirm if Wanted Auto Protect received estimate from the dealer or not and to any of my emails to you.

This report was posted on Ripoff Report on 10/29/2015 09:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wanted-auto-protect/cherry-hill-new-jersey-08002/wanted-auto-protect-rick-andellini-collin-grren-it-is-a-ripoff-beware-they-will-not-p-1264599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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