Complaint Review: Wargaming.net - Internet
- Wargaming.net Internet USA
- Phone:
- Web: WorldOfTanks.com
- Category: Programmers
Wargaming.net WorldOfTanks.com Online Gaming Worldwife Internet
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I made serveral attempts to resolve the probem with the company but they refused to honor the agreemement made at the time of purchase. The company sold tokens which would allow a player to skip missions for an event. If the player completed the missions, the player was to have been issued Gold for each unused tokent. However, the company set in place and automated process that used all tokens before the event ended meaning that, in their opinion, there were no unused tokens. This circumvents the process defined in the FAQ mentioned below. In other words, they got my money and violated their own stated terms rather than giving the me a value for my dollar. See below:
Ticket #1032310
- Category:
- WoT
- Sub-category:
- Events
Category:
WoT
Sub-category:
Events
I purchased a 5 pack and 1 pack of mission skips for the T25 Pilot. I know I completed at least, possibly 3 missions afterwards. From what I read, I was supposed to be credited 600 gold for each unused mission skip I paid for and was not used. By my estimation that is at least 1200 gold, possibly more. I waited till the 27th of this month and haven't seen the gold yet. Can you please examine and correct this problem?
Please click, expand and read what is listed below, particually the section Missions Tokens FAQ which clearlys states:
"If I buy a Token, can I still play the active daily mission?
Yes, you can.
If I buy all 13 tokens and receive the tank, can I still play the missions to get the rewards?
Yes, you can play all the missions and get the reward for each finished, just not the Tokens.
What happens if I buy Tokens in the Premium Shop but never finish any daily missions?
Each Token purchased converts to 600, so if the player purchased five Tokens, they’ll receive 3,000. Players will receive the Gold between March 27 and May 27."
https://worldoftanks.com/en/news/game-events/t25-pilot-marathon-15/
Replies
John Preston April 29, 2017 6:41 PM
This report was posted on Ripoff Report on 04/29/2017 08:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wargamingnet/internet/wargamingnet-worldoftankscom-online-gaming-worldwife-internet-1370434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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