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Report: #193103

Complaint Review: Warranty America - St Louis Montana

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  • Reported By: flushing New York
  • Author Confirmed What's this?
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  • Warranty America 12244 Tesson Ferry Rd Suit 300 St Louis, Montana U.S.A.

Warranty America ripoff St Louis Montana

*REBUTTAL Owner of company: NOT the correct company

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I have Bumper to Bumper Extended Warranty with Warranty America but yet they are not making any repairs on my vehicle. I didn't get any contract from them before hand however I received a letter saying that they will extend my GMC Warranty. They knew all my information so I expected that they were affiliated with GMC. But now there not willing to fix my car.They said some of the things that we have broken in our car are not factory defect when my own mechanic said it is. When I first went to get my car looked at Warranty America did not tell my mechanic anything because they said I didn't pay for my bills. I called Mepco ( there the company that handle the finances ) They said they received all of our payments on time.

Warranty America made me wait on the phone for hours calling Mepco then I finally got in contact with Warranty Activation. I never had to call 3 places to know they received my bill. This is a thumbs down as consumers we should just call one place and be taken cared of. Secondly Warranty America is not accepted by all auto - repair, we went to repair shops near my house and they rejected our warranty we ended up having to go to a place and hour and thirty minute drive from my house just to hear that my car is not covered by any insurance company.

When we called Warranty America it seems that the person named Brian who said he will take care of us, suddenly disappeared. I mean at first I felt sorry for the guy because his fellow workers said he's at the hospital but when I called the following day they said he was off with a different excuse. When I finally got in contact with Brian to send over a fax concerning the repairs that needed to be made for my vehicle. but when I called 5 minute after to see if he received it. his buddy's told me that "He's on a break" now this seems pretty shady to me.

It's been over a month that I been just sitting around waiting for them and still received no answer and it seems as though the person who said who's going to help me seems to be M. I. A (missing in action.) This is one of the biggest insurance fraud company. SOMEONE HELP ME.

Howard
Flushing, New York
U.S.A.

This report was posted on Ripoff Report on 05/24/2006 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/warranty-america/st-louis-montana-63128/warranty-america-ripoff-st-louis-montana-193103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

NOT the correct company

AUTHOR: Paul - (U.S.A.)

POSTED: Thursday, January 17, 2008

I am the CFO and co-owner of Warranty America. I cannot find this person ever had a contract with us, and I do not believe he called us about this claim. We have no one by the name of "Brian" at our company and we have never employed anyone by that name. We do have a presence on the internet and are EASY to contact if anyone wanted to.

Before someone posts something like this they should make SURE they have the right company, especially when they mention words like "fraud". I sypathize with this person's situation, but this has NOTHING to do with our company.

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