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Report: #1101219

Complaint Review: Warranty Logistics - Irving, Texas

  • Submitted:
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  • Reported By: bberghofsr — Brooksville Florida
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  • Warranty Logistics Irving,, Texas USA

Warranty Logistics Repairs done with subpar parts & damaged other components while servicing original I-Pad Irving, Texas

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I sent my IPAD to get the LCD screen fixed. When I received it back, the WIFI did not work. When I took it in to an Apple Authorized dealer, they stated that they did not use Apple products and used generic products. 

This is not acceptable, I paid good money for a warrenty. When I called about the WIFI, they treated me like I was an Idiot! And stated that that I should let it warm up to the router!!! 

Upon picking it up from the Apple Service Provider, they showed me where the WIFI ribbon was cut and the shorted out WIFI module. Also they showed me the difference of what an APPLE product are compared to the sub-standerd products that this company used to repair my unit. 

I will NEVER buy a warrenty from this company again. And have called Walmart to let them know what is going on.

This report was posted on Ripoff Report on 11/21/2013 11:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/warranty-logistics/irving-texas/warranty-logistics-repairs-done-with-subpar-parts-damaged-other-components-while-servic-1101219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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